FOTINI MALTEZAKI

 


Motto: Smile. Be grateful. Stay focused


 

 

 

One of the most in-demand jobs in the hospitality industry is that of a waitress or waiter and we have a shining example of a success story to share with you. Fotini, started her career at Aldemar Resorts in 1988 with an entry-level job as a Waiter Assistant. Her outlook upon life, her values and character helped her climb the corporate ladder and advanced her to a management position as Head-Waitress. 32 years after her first day at work, she is an integral part of Aldemar’s hospitality and service.

 

  • How does it feel to be part of the Aldemar Resorts’ team? 

I feel fortunate to be part of this company whose values I admire. Witnessing Aldemar’s fast growth over the years, is so impressive and moving…This place feels like a family to me after all these years.

 

  • Which part of your work do you enjoy the most?

I revel in the working environment and appreciate the atmosphere that the customer creates. I take pleasure in engaging with customers, seeing that they are enjoying their holidays and making sure that they leave with beautiful memories.

 

  • What’s a work related story which is engraved in your memory and you will always remember? 

Countless times I have received love and appreciation from our customers. The story that comes to my mind, is that 26 years ago I made some true friends. . One day and as I was serving a couple, the lady felt suddenly really unwell, so I’ve made all things possible to offer help. Ultimately, the lady was hospitalized and I felt like visiting her and her husband at the hospital and I offered any assistance I could. That gesture was very appreciated by the couple and they kept in touch with me. Finally we became friends and till today they always visit and stay in the same hotel room all these years.